return policy:
If you discover a misprint/damage/defect with the product you have received, please take Videos and pictures of the defect and contact contact@manaintipindivantalu.com. or send whatsapp -6281963572 within 1 day upon receiving the order.
The video and pictures of the product must show that the product is unused, has all the tags intact.
All the Returns/Refunds/Exchanges issued only after the Products have been received and inspected by the team to confirm whether they meet our eligible criteria above.
Timeline of 7-9 days will be required for the refund to be processed to the customer.
Return shipping remain the responsibility of the customer until it is received by our team. Therefore, the customer is advised to take necessary precautions by using registered and traceable services while returning the package.
Cancellation Policy
At mana inti pindi vantalu, we are committed to providing exceptional service and ensuring customer satisfaction. We understand that circumstances may arise where you need to cancel an order. Please take a moment to carefully review our cancellation policy outlined below:
Order Cancellation Window: You may cancel your order within 1 hour of placing it. After this time period, we may not be able to accept cancellation requests.
Cancellation Process: To cancel your order, please reach out to our customer support team via our contact page here. Kindly provide them with your order details, including the order number, and request cancellation. Our dedicated support team will assist you through the cancellation process.
Refund Policy: If your order is eligible for cancellation within the specified time frame, we will initiate a refund to your original payment method. The refunded amount will equal the total paid for the canceled item(s), including any applicable taxes and shipping charges. Please note that it may take up to 7 business days for the refunded amount to reflect in your account, depending on your bank or payment provider.
Non-Cancellable Items: Certain items may be non-cancellable due to their nature or customization. These items include, but are not limited to, personalized products, made-to-order items, and perishable goods. Prior to placing an order, please review the product description or contact our customer support team for clarification.
Cancellation after Shipment: Once your order has been shipped, we are unable to cancel it. For further details, please refer to our Returns and Refunds policy.
Changes to Cancellation Policy: We reserve the right to modify or update our cancellation policy at any time. Any such changes will be effective immediately upon posting the updated policy on our website. We advise you to periodically review the policy for any updates.
We strongly recommend familiarizing yourself with our cancellation policy before placing an order to prevent any confusion or inconvenience. By proceeding with an order, you acknowledge and agree to adhere to the terms and conditions outlined in this cancellation policy.
If you have any additional questions or require assistance, please do not hesitate to contact our customer support team.
Miana Inti Pindi Vantalu reserves the right for final interpretation of this policy.